FAQ
Customer Service
You can contact us here
We aim to reply to alll enquires within 48 hours but we are often much quicker than that.
If you message us over a weekend please wait until the Monday for a response.
Orders
Providing your item has not shipped then we will happy cancel the order for you.
Cancellations are free of charge.
We accept all major debit and credit cards, as well as Apple Pay, Google Pay, and PayPal.
We always endeavour to restock items but due to us dealing in a lot of vaulted and rare items we cannot guarantee this.
Shipping
At present we only ship within the UK.
All orders are processed by the next working day (Mon-Friday). Sometimes we will process orders same day.
We use Royal Mail 48/24 & Special Delivery services depending on your items value.
Expect your item to take no longer than 3 working days to arrive after dispatch.
For more information please see our postage policy here
We primarily use Royal Mail for all of our shipping. We will use other couriers for large/heavy items.
For more informations please see our postage policy here
Every 4" POP will come with a free protector to ensure it arrives in top condition. Larger POPs will be wrapped securely.
We also use bubble wrap or packing paper and a sturdy box to ensure your items arrive safely.
Any questions?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.